A nice lady is leisurely walking around the store. She’s got a pleasant face.
Approaching the counter she says, “What a nice place you have, hidden here…”
I look at the book she’s carrying.
“I’ve got to buy something; it’s my first visit to the store.”
“You really don’t have to, unless you want to,” I add with a smile (hoping she sees it as a kindly smile and not a bemused one).
“Hm… it’s alright I’ll take this one, and I’ll bring my children next time. Anyway how is the store doing?”
Before I can answer, she says with a concerned face, “Ok… right!”
I say yes. KINDLY smile.
She’s sympathetic, “We don’t have many readers here as far as I understand…”
I say it’s alright and that we actually have quite a good number of keen readers. KINDLY smile.
She looks surprised… but sympathetic nonetheless with an expression that said ‘you really don’t have a clue, do you?’
“Goodbye then, I’ll drop by soon.”
“Goodbye and thank-you.” BIG KINDLY smile.